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Tech Support Engineer - Aanseaa Technologies Pvt Ltd

Date Posted: Dec 17, 2023
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Job Detail

  • Location:
    Bengaluru, Karnataka, India
  • Company:
  • Type:
    Contract
  • Shift:
    Second Shift (Afternoon)
  • Career Level:
    Experienced Professional
  • Positions:
    6
  • Experience:
    5 Year
  • Gender:
    No Preference
  • Degree:
    Masters
  • Apply Before:
    May 31, 2024

Job Description

  • Should have good experience in SQL queries (writing, modifying, etc)
  • Linux/Unix (command line experience) that have worked with US clients (as this is a customer facing role).
  • Essentially this is a Tier 2 support person we are looking for long term.
  • Should have experience in responding to clients/customer queries over emails and phone calls.
  • Good troubleshooting skills.
  • Should be optimistic and skilled in delivering bad news to the customers, should handle the situation professionally and try to de-escalate the problem.
  • Must have excellent verbal and written communication skills.

Benefits

Remote working
Flexibility timings

Company Overview

Bengaluru, Karnataka, India

We are a group of highly experienced tech enthusiasts who think we can provide the best solution for a client's problem. With our vast experience and innovative thinking, we can be the best partner for your software requirements. We believe in a coll... Read More

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